About | working with us
About | working with us
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Interviewing people with lived experience and expertise
Interviewing people with lived experience and expertise
We interview experts, researchers and people with lived experience, and then turn what they know into content people want to read or watch.
Annual reports, impact statements, whole magazines, case studies, articles, blogs, videos, infographics, whatever the format, we research the stories that matter and bring them to life, on time and ready to publish.
We work with universities, professional associations, companies and not-for-profits, and we're equally comfortable working alongside your team or managing a project from start to finish.
Left: Melinda Ham, Narrate Media co-founderÂ
How we work
Every project starts with a scope of work, timeline and estimate of cost. Once approved, we get to work researching, interviewing experts and stakeholders, and creating content to your brief.
We break down larger projects into phases and once each is complete review progress with you before we begin designing and laying out documents. We manage the whole process, or work the way you're used to, and deliver the final files ready to publish or upload online.
Why original content matters
There's no shortage of recycled ideas and AI-generated noise. We do things differently. As former journalists, we go straight to the source to interview the people who know the most, finding the stories that haven't been told, and crafting content that's accurate, insightful, original and engaging.
Right: In 2024, Affirm Press (now an imprint of Simon and Schuster), published The Lucky Ones by Melinda Ham, a narrative non-fiction book about the stories of refugees who had arrived in Australia over 70 years from Poland, Vietnam, Tibet, Democratic Republic of the Congo, Afghanistan and Iraq.
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